| Sr.No. | Name / Particulars of the service | Current mode of delivery of servcie (Mannual / Electronic) | Time-lines prescribed for delivery of the service, if any | Service Priority (1st, 2nd, 3rd etc.) |
|---|---|---|---|---|
| 1 | Supply of Foundation seeds of Various crops to the seed growers subject to availability. | Manual | Against 100% apyment within 2 working days | 1st |
| 2 | Supply of seed to the farmers through sales outlets of HSDC & other Goverment Agencies subject to availability. | Manual | Same working day. | 2nd |
| 3 | Disposal of complaints with regard to Quality of Seeds | Manual | Reply to the complainant within two days of receipt of complaint and its disposal within 15 days after reply to the complainant by the committee constituted for attending the complaint. | 1st |
| 4 | Intake of Raw Seed at Seed Processing Plant on the basis of Final field inspection report issued by Seed Certification Agency | Manual | Delivery of Raw seed at Seed Processing Plant of HSDC on the same working day. | 4th |
| 5 | Advance payment of Raw Seeds to the Seed Growers | Manual / By Cheque | 80% payment of Minimum of Support Price of respective crop within 5 working days. | 5th |
| 6 | Final payment to the concerned seed Growers | Manual / By Cheque | Balance 20% final payment of certified seed after getting successful test reports from seed testing lab subject to lifting of undersize seed and settlement of all dues within 5 wokring days. | 6th |
